FAQ
Everything you need to know before you book an apartment in Lahore: stays, payments, arrival and house rules. Can’t find your answer? Message us on WhatsApp and we’ll help.
What is included in the nightly rate?
Everything you need for a comfortable stay: fresh bed linen and towels, free fibre Wi-Fi, air-conditioning, backup power, a fully equipped kitchen, a smart TV, utilities and a full clean before you arrive. Airport pickup and extra cleaning can be added on request.
Is there a minimum stay?
The minimum stay is 2 nights. Stays of 7 nights or more get a weekly rate, and stays of 28 nights or more a monthly rate. Message us on WhatsApp for a quote.
How do I pay from abroad?
You can pay securely online in US dollars by Visa or Mastercard, or with PayPal, when you book. Guests in Pakistan can also pay by JazzCash, Easypaisa or bank transfer. Your booking is confirmed by email as soon as payment goes through.
What are the check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out can often be arranged when the apartment is free. Just ask before you arrive.
How many guests can stay in each apartment?
Book a full apartment for a maximum of 4 guests, for example a family of 2 adults and 2 children. Children under 12 count as children; guests aged 12 and over count as adults. Couples can also book a single en-suite room for 2 adults and share the kitchen, lounge and dining area with the guests in the other bedroom. Children are welcome in full-apartment bookings, and a baby cot is available on request.
What is the cancellation policy?
Free cancellation up to 14 days before arrival. Cancellations within 14 days of arrival are charged for the first night, and no-shows are charged in full. Monthly stays have their own terms. See our Cancellation & Refund Policy for full details.
Do you offer airport pickup?
Yes. We can arrange a private car from Allama Iqbal International Airport (LHE) at any time of day or night. Share your flight number when you book and your driver will be waiting.
Is there backup power during load-shedding?
Yes. Both apartments have UPS and generator backup, so the lights, fans, fridge and Wi-Fi keep running during power cuts.
Is there parking?
Yes. Both apartments come with a dedicated parking space in a secure, gated building with 24/7 security.